How to install your chatbot on a HubSpot website

Enhance your HubSpot website's user experience by seamlessly integrating a chatbot to engage with visitors in real-time. This guide provides a step-by-step process for installing a chatbot script, ensuring your website is equipped with the latest interactive technology. Follow these instructions to add the chatbot functionality to your site, improve customer interaction, and automate responses, leading to increased engagement and satisfaction.

1. Log in to Your HubSpot Account

- Navigate to the HubSpot login page (hubspot.com/login) and sign in with your credentials.

2. Navigate to the Website Pages

- Once logged in, click on the "Marketing" tab in the top navigation menu, then select "Website" and choose either "Landing Pages" or "Website Pages," depending on where you want to install the chatbot.

3. Edit the Desired Page

- Locate the page where you want to add the chatbot and click the "Edit" button to open the page editor.

4. Access the Page Settings

- In the page editor interface, click on the "Settings" tab located at the top to access the page's settings.

5. Scroll to the Advanced Options

- Within the settings, scroll down to find the "Advanced Options" or a similar section that allows you to add HTML to the header or footer of the page.

6. Add the Chatbot Script

- In the "Advanced Options," look for the "Head HTML" or "Footer HTML" section. Paste the provided chatbot script into one of these sections:

<script async src='https://chat.sndrmsg.com/'></script>

- It's generally recommended to place scripts like these before the closing </body> tag, which is typically in the "Footer HTML" section.

7. Save the Settings

- After pasting the script, click the "Save" button to save the changes to the page settings.

8. Publish or Update the Page

- If you're ready for the changes to go live, click the "Publish" or "Update" button to make the chatbot active on your website.

9. Verify the Chatbot Installation

- Visit the page where you installed the chatbot to ensure it's appearing and functioning correctly. You should see the chatbot interface or icon ready for visitor interactions.

10. Adjust Chatbot Settings if Needed

- If there are additional settings or customizations you can make through your chatbot provider's dashboard, log in there to make any necessary adjustments.

Remember to check the chatbot's performance and user interactions regularly to ensure it's providing the desired experience for your website visitors. If you encounter any issues, refer to your chatbot provider's support resources or contact their customer service for assistance.

Did this answer your question?
😞
😐
😁